Shipping policy

Shipping, Returns & Exchanges

Shipping Processing

All orders are processed within 2–5 business days. Once your order has been prepared and dispatched, you will receive a confirmation email with tracking information.

Orders are not processed or shipped on weekends or holidays.

During limited releases or high-volume periods, processing times may be slightly extended.

Domestic Shipping (U.S.)

Standard delivery typically arrives within 3–7 business days after shipment.

Shipping rates are calculated at checkout unless otherwise stated. Promotional shipping offers may apply during select releases.

International Shipping

International shipping times vary by destination and typically range from 7–14 business days after dispatch.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Delivery Responsibility

Once an order has been marked as delivered by the carrier, Sowl Creed is not responsible for lost or stolen packages. We recommend ensuring a secure delivery location.

If your package arrives damaged, please contact us within 7 days of delivery with supporting photos.